Download the Full Enrolment and Withdrawal Policy
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Pre-Enrolment Information
Prior to enrolment, students will receive information regarding:
- Course outcomes
- Entry requirements
- Delivery methods
- Assessment requirements
- Duration
- Fees and charges
- Refund arrangements
- Student support services
- Recognition of Prior Learning (RPL)
- Credit Transfer
- Complaints and Appeals
- Student Code of Conduct
- Privacy requirements
Students are encouraged to ask questions and seek clarification before enrolling.
Learner Suitability Assessment
Prior to enrolment, FTTS will assess learner suitability to determine whether the course is appropriate for the student.
Suitability may be assessed through:
- Enrolment discussions
- Previous qualifications and experience
- LLN assessment results
- LLND assessment results
- Student self-disclosure
- Support needs identification
- Workplace requirements
- Licensing or regulatory requirements
Language, Literacy, Numeracy and Digital Skills Assessment
All prospective students must complete:
- A Language, Literacy and Numeracy (LLN) Assessment; and
- A Learning, Literacy, Numeracy and Digital Skills (LLND) Assessment
prior to enrolment.
Assessment results are used to:
- Determine learner suitability.
- Identify support requirements.
- Determine whether reasonable adjustments may be required.
- Assess digital literacy capabilities.
- Support successful participation in training and assessment.
Assessment results do not automatically prevent enrolment but may result in additional support requirements or alternative pathway recommendations.
Student Support Identification
Where support needs are identified, FTTS may:
- Provide additional trainer support.
- Implement reasonable adjustments.
- Develop an individual support plan.
- Provide digital literacy assistance.
- Refer students to external support services.
Support arrangements will be discussed with the student prior to enrolment wherever possible.
Entry Requirements
Students must meet any applicable:
- Training package requirements.
- Unit of competency requirements.
- Licensing requirements.
- Industry requirements.
- Physical requirements.
- Workplace requirements.
Entry requirements will be clearly communicated before enrolment.
Enrolment Approval
Enrolment may proceed where:
- Required enrolment documentation is completed.
- Entry requirements are met.
- LLN and LLND assessments have been completed.
- Any identified support requirements can be reasonably managed.
- Fees and payment arrangements have been agreed.
- A valid USI has been provided or consent has been given for FTTS to obtain one.
Enrolment Refusal
FTTS may refuse enrolment where:
- Entry requirements are not met.
- The student is unable to meet licensing or regulatory requirements.
- Support needs exceed FTTS’s capacity to provide appropriate support.
- Participation may create an unacceptable health or safety risk.
- Required documentation is not provided.
Where enrolment is declined, FTTS will discuss alternative pathways where appropriate.
